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Shipping Information

  • We offer shipping to the continental U.S. only. At this time, we do not ship to P.O. Boxes, BFPO, APO/ FPO, or any other military addresses.

  • All orders are processed within 1 business day.

  • If we are experiencing a high volume of orders or delays, we will contact you via email.

 Shipping Method Shipment Cost
Ground Shipping $7.50
Free Shipping on Orders $75+ Free

Returns Policy

  1. All returns must be processed within ten days of receipt of the shipment.

  2. Once returns are processed, they must be immediately released to shipping carrier.

  3. If a product is correct and in good condition, returns will not be approved.

  4. If a product is defective, in order for returns to be approved, we must receive pictures showing the damage/defect.

  5. French Soap Depot will determine whether we want the goods returned or if they should be field destroyed.  If we do want the product back, we will cover the cost of return freight.

  6. Replacements may not always be available, in which case we will offer a full refund including the cost of freight.  If a replacement is available, we will notify you and send it within three days of the defect/damage claim.

  7. If you wish to return a product that is in perfect condition, we will accept the return at your cost and assess a $10 restocking fee.